| Reference Code | Code Definition | Next Steps |
|---|---|---|
| ADP000 | No issues found | No issues found. If you think you have a hardware issue, contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. |
| CNW001 CNW003 CNW004 CNW005 CNW006 | There may be an issue with the Wi-Fi hardware. | Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. |
| CNW007 CNW008 | No Wi-Fi networks were detected. Either there are no Wi-Fi networks in range, or the Wi-Fi hardware may be having an issue. | Run the test again in range of a Wi-Fi network. If this code appears a second time, further troubleshooting may be required. Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. |
| NDC001 NDC003 NDC004 NDC005 NDC006 | There may be an issue with the camera. | Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. |
NDD001 | There may be an issue with the USB hardware. | Disconnect all external devices except keyboard, mouse, and Ethernet adapter. Run the test again. If this code appears again, further troubleshooting may be required. Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. |
| NDK001 NDK003 NDK004 | There may be an issue with the keyboard. | Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. |
NDL001 | There may be an issue with the Bluetooth hardware. | Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. |
| NDR001 NDR003 NDR004 | There may be an issue with the trackpad. | Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. |
| NDT001 NDT002 NDT003 NDT004 NDT005 NDT006 | There may be an issue with the Thunderbolt hardware. | Disconnect external Thunderbolt devices and run the test again. If this code appears a second time, further troubleshooting may be required. Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. |
NNN001 | A serial number was not detected. | The computer requires service. Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. |
| PFM001 PFM002 PFM003 PFM004 PFM005 PFM006 PFM007 | There may be an issue with the System Management Controller (SMC). | Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. |
PFR001 | There may be an issue with the computer's firmware. | Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. |
| PPF001 PPF003 PPF004 | There may be an issue with the fan. | Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. |
PPM001 | There may be an issue with a memory module. | Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. |
| PPM002 PPM003 PPM004 PPM005 PPM006 PPM007 PPM008 PPM009 PPM010 PPM011 PPM012 PPM013 PPM014 PPM015 | There may be an issue with the onboard memory. | Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. |
| PPP001 PPP002 PPP003 | There may be an issue with the power adapter. | Disconnect the MagSafe power adapter from the computer and the power outlet, then reconnect. Run the test again. If this code appears a second time, further troubleshooting may be required. Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. |
PPP007 | The power adapter was not tested. | There may be an issue with the power adapter, or it may not be connected. To test the power adapter, reconnect it to the computer and the wall outlet. Run the test again. If this code appears a second time, further troubleshooting may be required. Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. |
PPR001 | There may be an issue with the processor. | Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. |
PPT001 | The battery was not detected. | Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. |
| PPT002 PPT003 | The battery will need to be replaced soon. It is functioning normally, but holds less charge than it did when it was new. | Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. |
| PPT004 | The battery requires service. The battery is not functioning normally, though you may not notice a change in its behavior or the amount of charge it holds. You can continue to use your battery before it’s checked without harming your computer. | You should first confirm this issue by running Apple Diagnostics over the Internet, which uses the latest diagnostic information. To do this, turn off your Mac by choosing Shut Down from the Apple () menu. Then press the power button to turn on your Mac. Immediately press and hold Option-D until Apple Diagnostics begins. If running Apple Diagnostics over the Internet confirms the issue, contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store. They'll tell you which service and support options are available. |
| PPT005 | The battery is not installed properly. Shut down and discontinue use. The computer requires service. | Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. |
| PPT006 | The battery requires service. The battery is not functioning normally, though you may not notice a change in its behavior or the amount of charge it holds. You can continue to use your battery before it’s checked without harming your computer. | Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. |
PPT007 | The battery needs to be replaced. The battery is functioning normally but holds significantly less charge than it did when it was new. You can continue to use the battery until you replace it, without harming your computer. | Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. |
| VDC001 VDC003 VDC004 VDC005 VDC006 VDC007 | There may be an issue with the SD card reader. | Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. |
| VDH002 VDH004 | There may be an issue with a storage device. | Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. |
| VDH005 | Unable to start OS X Recovery. | Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. |
| VFD001 VFD002 VFD003 VFD004 VFD005 VFD007
| There may be an issue with the display. | Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. |
VFD006 | There may be an issue with the graphics processor. | Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. |
VFF001 | There may be an issue with the audio hardware. | Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available.
|
정품 인증을 하면 가지고 있는 Windows 복사본이 정품이며 Microsoft 소프트웨어 사용 조건에서 허용하는 것보다 더 많은 디바이스에서 사용되지 않았음을 확인할 수 있습니다. Windows 10 복사본을 구입한 방법에 따라 정품 인증에서 디지털 권리 또는 25자 제품 키를 사용합니다.
디지털 권리는 Windows 10의 새로운 정품 인증 방법으로, 제품 키를 입력할 필요가 없습니다.
참고
11월 업데이트부터 Windows 10(버전 1511)은 일부 Windows 7, Windows 8 및 Windows 8.1 제품 키를 사용하여 정품 인증할 수 있습니다. 자세한 내용은 이 항목의 Windows 7, Windows 8 또는 Windows 8.1 제품 키를 사용하여 Windows 10(버전 1511 이상) 정품 인증 섹션을 참조하세요.
| Windows 10 구입 방법 | 정품 인증 방법 |
|---|---|
| 정품 Windows 7 또는 Windows 8.1 복사본을 실행 중인 적격 디바이스에서 무료로 Windows 10으로 업그레이드했습니다. | 디지털 권리 |
| Windows 스토어에서 정품 Windows 10을 구입하고 Windows 10을 성공적으로 정품 인증했습니다. | 디지털 권리 |
| Windows 스토어에서 Windows 10 Pro 업그레이드를 구입하고 Windows 10을 성공적으로 정품 인증했습니다. | 디지털 권리 |
| Windows 참가자이며 활성화된 이전 버전의 Windows 및 Windows 10 Preview를 실행 중인 적격 디바이스에서 최신 Windows 10 Insider Preview 빌드로 업그레이드했습니다. | 디지털 권리 |
| Windows 10(버전 1511 이상)으로 업그레이드하고 Windows 7, Windows 8 또는 Windows 8.1 제품 키를 사용하여 정품 인증했습니다. | 디지털 권리 (입력한 올바른 제품 키를 기준으로 디바이스에 Windows 10에 대한 디지털 권리가 부여됩니다.) |
| 공인 대리점에서 Windows 10 복사본을 구매했습니다. | 제품 키 (Windows 10 상자의 내부 레이블에 있음) |
| 공인 대리점에서 Windows 10의 디지털 복사본을 구매했습니다. | 제품 키 (Windows 10을 구매한 후 받은 확인 메일 또는 대리점의 웹 사이트를 통해 액세스할 수 있는 디지털 락커에 있습니다.) |
| Windows 10에 대한 볼륨 라이선싱 계약 또는 MSDN 구독이 있습니다. | 제품 키 (프로그램의 웹 포털을 통해 받을 수 있습니다.) |
| Windows 10을 실행하는 새 디바이스를 구매했습니다. | 제품 키 (디바이스에 사전 설치되어 있거나, 디바이스 패키지에 포함되어 있거나, 디바이스에 부착된 카드 또는 COA(정품 인증서)에 포함되어 있습니다.) |
자세한 내용은 해당 Windows 10 정품 인증에 관한 섹션을 참조하세요.
